Last updated: October 12, 2026
We want every family to feel confident booking with us. This policy explains how refunds work.
Free first session
Your first session is free and no payment is taken, so there's nothing to refund.
Tutor not a good fit
If your tutor isn't the right match, tell us and we'll switch your child to a different tutor at no extra cost.
Unused prepaid lessons
If you need to stop part-way through a paid month, contact us. We'll review a refund for unused classes fairly, case by case.
Lessons cancelled by us
If we cancel a lesson and can't reschedule it at a time that suits you, we'll refund or credit that lesson.
Missed lessons
Lessons missed without notice are generally not refunded, but tell us and we'll try to reschedule.
How to request a refund
Email husnainhaider715@gmail.com or message us on WhatsApp. Include your name and the lessons concerned, and we'll confirm how and when you'll receive any refund.
Your consumer rights
This policy does not limit any rights you have under consumer protection laws in your country, including the Australian Consumer Law and the UK Consumer Rights Act 2015.